Privacy Policy

At Petro Shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Contact number
Email address
Billing and shipping address
Payment details (processed securely via Razorpay)

b. Technical Information

IP address
Browser type
Device information
Cookies and usage data (for analytics and website improvement)

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you about your order, delivery, or support
To improve our website and customer service
To send promotional emails or offers (only if you opt in)
To comply with legal obligations

3. Payment Security

We use Razorpay, a secure and trusted payment gateway, to process all payments. Your payment details are encrypted and not stored on our servers.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your data with:

Delivery partners (for shipping purposes)
Payment processors (to complete transactions)
Legal authorities (only if required by law)

5. Cookies

Our website uses cookies to:

Understand browsing behavior
Maintain user sessions
Enhance your shopping experience

You can disable cookies through your browser settings, but some parts of the site may not function properly.

6. Data Protection

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw consent for marketing emails at any time

To make a request, contact us at [your email address].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Phone: +91-7389654447
Address: 528-B Pragati Avenue, Silicon City, Rau, Indore